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How 8xx Handles Your Personal Information

This Privacy Policy covers what data 8xx collects when you open an account or use any part of the platform — including payment activity through bKash, Nagad, and Rocket.

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DATA SECURITY PRACTICES

How We Protect and Manage Your Information

Security on 8xx is built around your account, not around marketing claims. Data in transit is encrypted using SSL, and stored data is protected under access controls that limit who can read or modify it. Payment records linked to bKash, Nagad, and Rocket transactions are held in isolated storage separate from general session data. We do not sell your personal information to third parties. Where we share data — for example, with payment processors to clear a Rocket withdrawal — it is shared only to the extent needed to complete that transaction.

SSL Encryption

All data between your device and 8xx is transmitted over SSL. This covers login, payment steps, and account updates on both mobile and desktop.

Retention Policy

We keep your account data while your account is active and for a period after closure as required by applicable law. You can request deletion at any time.

Third-Party Sharing

Data is shared with payment processors like bKash, Nagad, and Rocket only to complete your transactions. We do not share your data for advertising.

Cookie Controls

You can review and adjust cookie settings through your account or your browser. Essential cookies for session security cannot be switched off.

What We Collect and Why

8xx Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register an account, we collect the details you provide — name, contact information, and login credentials. When you make a deposit or withdrawal through bKash, Nagad, or Rocket, we record the transaction reference, amount, and wallet identifier to process and verify your payment. We

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do not store your full mobile banking PIN or password. Device information such as your browser type, IP address, and session timestamps are logged automatically to keep your account secure and to detect unusual access patterns. We may also collect information about how you navigate the
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platform — which sections you open, how long sessions last — to improve how things work for you. All data processing is subject to the applicable laws in your jurisdiction. If you are accessing 8xx from a region where online gaming or data processing of this
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kind is restricted, eligibility and data handling may differ. We keep your data only for as long as it is needed for the purposes described here or as required by applicable law. You can request a copy of your data or ask us to delete it
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at any time by contacting our support team.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

CONTACT FOR PRIVACY

Reach Us About Your Data

If you want to review what data we hold, request a correction, or ask us to remove your information, our support team handles these requests directly. Responses to data-related queries are typically handled within a few business days. You can also raise a concern about how your data has been used and we will look into it.

Team online

Live Chat

Open the chat window on 8xx to speak with a support agent about your data or account privacy directly.

Email Support

Send your data request or privacy concern to our support email address, found in the Contact section of your account settings page.

Account Settings

Log in to your account, go to Settings, and use the Privacy section to manage cookie preferences and review stored account details.

Common Questions About Your Privacy on 8xx

Below are the questions we hear most often about how your data is handled on this platform.

We collect your name, contact details, and login credentials at registration. Once you transact, we also record payment references from bKash, Nagad, or Rocket to verify each deposit or withdrawal.

No. We never store your mobile wallet PIN or password. Only the transaction reference and wallet identifier are recorded to match payments to your account.

Log in, go to Settings, and use the Privacy section — or contact support directly. We will provide a summary of the data held on your account within a few business days.

Yes. Submit a deletion request through support or via your account settings. Data may be retained for a limited period after deletion where required by applicable law in your region.

Only to process your transactions. bKash, Nagad, and Rocket receive the minimum data needed to clear a payment. We do not sell your data or share it for marketing purposes.

Session cookies keep you logged in securely. You can adjust non-essential cookie preferences in your account settings or browser. Removing essential cookies may affect how the platform functions for you.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How 8xx Handles Your Personal Information

How We Protect and Manage Your Information

SSL Encryption

Retention Policy

Third-Party Sharing

Cookie Controls

Reach Us About Your Data

Live Chat

Email Support

Account Settings

Common Questions About Your Privacy on 8xx

01 What personal information does 8xx collect when I open an account?

02 Does 8xx store my bKash or Nagad PIN?

03 How can I see what data 8xx holds about me?

04 Can I ask 8xx to delete my account data?

05 Does 8xx share my information with third parties?

06 How does 8xx handle cookies and session data?

Privacy Policy

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